We follow the Royal Lifesaving Keep Watch policies developed to educate the public about adequate supervision and encourage parents/guardians to take on this responsibility when visiting a public aquatic facility.
Therefore, the following safe supervision policies must be adhered to:
Children aged 0 – 4 years
Always within arm’s reach
Will be issued a pink wristband from reception upon entry.
Children under 5 years old must be constantly supervised by a parent/guardian.
Adequate supervision requires the parent/guardian to accompany the child in the water and remain within arm’s reach of the child at all times.
Ratio: 1 adult (over 16 years) to 2 children (aged 0-4 years).
Children aged 5 – 9 years
Always within sight
Will be issued a yellow wristband from reception upon entry.
Children under 10 years old will not be admitted without an appropriate parent/guardian. The parent/guardian must be 16 years or over and adhere to all conditions of entry.
Children under 10 years old must be constantly supervised by a parent/guardian while in the aquatic area of the centre.
The parent/guardian must position themselves to have a clear view of the child with no physical or structural barriers between them and the child.
Ratio: 1 adult (over 16 years) to 4 children (aged 5-9 years). If an adult has a child 0-4 years old they can only have a maximum of 3 children 5-9 years.
Children 10 years and older
Parents /guardians are required to be present in the centre for children under the age of 13.
For children 10 years and older, parents must use their knowledge of the child’s swimming ability to determine the level of supervision required.
Unsupervised children (of any age) will be removed from the water if the lifeguard is concerned for their safety.
Patrons aged 13 years and above will be required to present photo ID if asked.
